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How sattafinal Handles Your Personal Data

At sattafinal, we take the privacy of every account holder seriously — your name, contact details, payment records and account activity are handled with strict internal controls.

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sattafinal How sattafinal Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have questions about how your data is used, want to request a copy of what we hold, or need to raise a concern, our privacy team is reachable through the channels below. We aim to respond to all data-related requests within 72 hours of receipt.

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Email Support

Write to our dedicated privacy address at [email protected]. Include your registered mobile number so we can locate your account and respond accurately within 72 hours.

Live Chat

Open the chat widget from any page on sattafinal.com and select the Privacy option. Our agents are available around the clock to log your request and escalate it to the privacy team.

Help Centre Form

Use the structured Privacy Request form in your account dashboard under Settings. The form captures all required fields so your request is routed correctly without any back-and-forth delay.

DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Our data-handling practices are built around the principle that your account information belongs to you.

Encryption at Rest and in Transit

All personal data stored on our servers is encrypted using AES-256.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages perform.

Data Retention Windows

Account records are kept for as long as your account remains active and for a defined period after closure, as…

Third-Party Sharing Limits

We share data only with payment processors — UPI rails, Paytm and PhonePe gateways — and identity-verification partners where local…

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate records, or request deletion of your account…

Account Security Notifications

Any login from an unrecognised device triggers an immediate SMS alert to your registered mobile number.

Common Questions About Your Data Rights

Below are the questions we hear most often from account holders about how their data is managed on sattafinal. If your question is not covered here, reach our privacy team via the contact paths listed above and we will respond within 72 hours.

We collect your name, email, mobile number and any payment identifiers you link — such as your UPI ID, Paytm number or PhonePe handle. We also log device type, IP address and session timestamps to keep your account secure.

Your data is shared only with payment processors (UPI rails, Paytm, PhonePe) and identity-verification partners where Indian law requires it. We do not pass your data to advertisers, data brokers or unrelated third parties under any circumstances.

We retain account records for a defined period after closure as required by applicable Indian regulations. Once that window expires, your data is permanently and irreversibly deleted from all our active systems and backups.

Yes. Email [email protected] or use the Privacy Request form in your account dashboard. Include your registered mobile number and we will send a complete data export to your registered email within 72 hours of receiving the request.

Send a correction or deletion request via email or live chat and specify which records need to be changed or removed. Our privacy team will confirm the update within 72 hours and notify you once the change has taken effect.

We use session cookies for account continuity and analytics cookies to monitor page performance. You can view and adjust all cookie preferences through the cookie settings panel shown at the footer of every page on sattafinal.com.

An SMS alert is sent to your registered mobile immediately when we detect a login from an unrecognised device. Report any suspicious activity to our live chat team and they can freeze your account access within minutes of your report.

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